2024/25 Ethics & Sustainability Report and 2024/25 Performance Data

Our strategy works in service of our purpose of working in Partnership for a happier world. Our annual Ethics and Sustainability Report gathers the key highlights, accomplishments and initiatives we undertake to make the John Lewis Partnership a happier business in that happier world.

Report Highlights

pre-loved-fashion

20%

products designed with circularity in mind launched across five categories.

Over 4,000

rentals, including menswear, since launching the rental offering on our website.

over-4000-rentals
food-systems

24.3%

reduction in the Partnership's scope 1 and 2 emissions since 2020/21 baseline.

eat-more-fibre

70%

of Waitrose own-brand food sales meet our Good Health product standards.

100%

of our single, double and whipped cream is free-range, a first among major UK supermarkets.

free-range-cream-th
fleet-decarb

50%

reduction in carbon emissions from transport compared to 2018.

community-connections

£10.4m

Together with our customers, Partners, and suppliers, we have generated £10.4m for worthy causes.

1st retailer

to join the Beans is How coalition, promoting beans as a sustainable, healthy and inexpensive source of protein.

first-retailer
social-impact-progress

8.3m

meals distributed by FareShare and Trussell.

handwovenrug

7

John Lewis rug factories benefitted from a programme to bring factory employees and managers closer together, delivered in partnership with the Association for Stimulating Know-How.

2,500

Over the next two years, Waitrose UK farms will use Land App to map the state of their habitats with the view to develop plans to help biodiversity and soil health flourish.

mappinghabitats
cocoa-first

1st

UK grocery retailer to partner with Tony’s Open Chain, sourcing cocoa for nine of our own-brand chocolate bars.

100%

of feather and down in own-brand filled bedding and cushions from certified more sustainable sources.

100-per-cent

Reflections From Our Chairman
 

I'm  pleased to share our progress in this year's E&S Report, showcasing how our Ethics and Sustainability strategy is driving meaningful change.

This strategy is central to our efforts to innovate and deliver on our Purpose: Working in Partnership for a happier world. We've accomplished a lot this past year, and I'm positive about the opportunities ahead. 

Thank you to everyone who contributed to this year’s report and the progress shown.
 

JASON TARRY
Chairman

Chairman-Jason-Tarry