On this page, you’ll find information on: contacting our customer service teams, job opportunities, charity details, media contacts, and supplier support. You can even find out about our heritage services, our registered office details and guidance on John Lewis bonds.
If you’re a current or former Partner, there’s information on how to access our intranet, pension schemes, and employment references.
John Lewis
For John Lewis customer service or product queries, visit the customer services page on johnlewis.com.
Contact John Lewis
John Lewis Money
For queries about John Lewis Money credit cards, insurance and other products, visit johnlewismoney.com.
Contact John Lewis Money
Waitrose
For Waitrose customer service or product queries, visit the customer service page on waitrose.com.
Contact Waitrose
Job opportunities
For all Partnership, John Lewis and Waitrose job opportunities visit jlpjobs.com.
Visit jlpjobs.comCharity donations
For donation and raffle enquiries, contact your local John Lewis or Waitrose branch.
For information about our charity and foundation work, visit the Foundation page.
Media and journalist queries
To find out how to contact the John Lewis or Waitrose press office, visit the media contact page.
Media contacts
Heritage services
For information about our heritage services, including visits to our centre in Cookham, email [email protected].
Partnership pension schemes
Active or deferred members of the John Lewis Partnership Trust for Pensions can find information about their Partnership pension at jlppensions.co.uk.
JLP pensionsSuppliers
Interested in partnering with us? Follow the instructions on the John Lewis and Waitrose contact pages.
Existing suppliers can raise queries through our self-help portal.
Partner queries
Current Partners
Information for current Partners about how to access our intranet is on the Intranet page.
Former Partners
For employment or financial references, or support from People Services, visit the Employee Reference page.
Registered office:
John Lewis plc, 1 Drummond Gate, Pimlico, London, SW1V 2QQ
Company registration number: 233462 VAT number: 232457280
If you have been offered an investment in John Lewis bonds, please go to ‘Our Performance>Debt investors’ page for more information. You are also advised to visit the FCA website to check that you are dealing with an authorised firm.